Meow City: from 0.21% to 4.86% conversion
The challenge
The ads were working: click through rate was healthy and add to cart was up 271%. But the store converted at just 0.21%, so paid traffic wasn't turning into sales.
What I did
- Diagnosed the funnel and found the bottleneck was the store, not the traffic
- Migrated the store from Square to Shopify with one page checkout, Apple Pay and Google Pay
- Added bundle prompts per category and a free shipping bar
- Built email automations and restructured campaigns around the data
The result
Conversion jumped to 2.58% in the first week (21 orders, up from 1 the week before) and has since climbed to 4.86%, at a profitable return on ad spend.
